Our Patient Experience Annual Report 2021/22 is now available on our website. The report outlines how we have worked to enhance patient experience and to make sure that patients and their families and carers feel engaged, informed, involved and included.
You can read about initiatives in 2021/22 including:
- Our Patient Experience Commitment, which was developed with patients and staff
- Our Family Volunteers and Chatter Buddies and their important role
- Our arts programme, enhancing patient experience and wellbeing
- Support for patients with autism and/or learning disabilities
- Patient experience videos for our Trust Board meetings
- And much more
We have been doing lots more to continually enhancing patient experience over the last 12 months and will report on that in due course.