Clatterbridge Cancer Centre - Liverpool

Clatterbridge Cancer Centre – Liverpool is our flagship new hospital providing specialist cancer care for people in Cheshire & Merseyside and beyond. This page will explain more about the new hospital and how to get there.

Visiting the new hospital for the first time

We understand you may be a little anxious about visiting Clatterbridge Cancer Centre – Liverpool for the first time, especially if you are already familiar with one of our other sites. Please don’t worry. This page contains lots of helpful information. Our friendly staff and volunteers will be on hand to help when you arrive at our new hospital. You can also download this helpful leaflet with all the information you need.

About Clatterbridge Cancer Centre – Liverpool

The new hospital is east of Liverpool City Centre. The 11-storey building has state-of-the-art facilities and will deliver a wide range of highly-specialist care including pioneering chemotherapy, immunotherapy, bone marrow transplant, gene therapy and radiotherapy. The services also include diagnostics and imaging, outpatients, daycase treatments, a Teenage & Young Adult Unit, clinical therapies, and a wide range of cancer information and support.

Its location close to the Royal Liverpool University Hospital and the University of Liverpool means:

  • We can provide even better, safer care for the most seriously unwell cancer patients, with rapid on-site access to medical and surgical specialties.
  • We are more centrally located for the population we serve, reducing journey times for many patients.
  • We can carry out a wider range of research and clinical trials for new treatments.
  • We are continuing to provide services at our Wirral and Aintree sites, other hospitals across Cheshire & Merseyside, and in the community.

    “Why is my treatment or next appointment being moved to the new hospital?”

    For some patients, their appointments or treatments have been moved to the new hospital. These patients are being seen in Liverpool for one or more of the following reasons:

  • The new hospital is closer to their home.
  • They used to be seen in the Linda McCartney Centre or our Haemato-Oncology wards in the Royal Liverpool University Hospital.
  • They are accessing a more specialised service that is now based at the new hospital.
    The more specialised services are based at our new hospital because we can work more closely with acute medical and surgical specialties, providing better support for people with other conditions (e.g. heart, lung and kidney disease) as well as cancer. It is also more central for patients from across Cheshire & Merseyside.
  • Location

    Clatterbridge Cancer Centre – Liverpool is next door to the Liverpool University Dental Hospital and close to the Royal Liverpool University Hospital. The address is: 65 Pembroke Place, Liverpool, L7 8YA.

    The main entrance has two access doors: one on Pembroke Place / West Derby Street and the other (pedestrian only access) on the opposite side of the building, accessed from the Royal Liverpool University Hospital health campus.

    The maps below will help with directions to the new hospital:

    Map including access roads and car park location
    Map of building and surrounding area

    Getting there

    Parking

    We provide free patient parking on Level 5 of Mount Pleasant Car Park, 38 Mount Pleasant, L3 5TB, with a free shuttle bus operated by Arriva Buses every 20 minutes between the hospital and the car park - map and full details here (please select 'Liverpool' from the drop down list). Please be aware face coverings must be worn when travelling on the shuttle bus – more information here.

    Measures are in place to ensure passenger safety on the short journey. It departs from the Brownlow Hill bus stop just outside the car park at 00, 20 and 40 minutes past the hour and returns from outside the new hospital at 10, 30 and 50 minutes past the hour. The bus stops will be clearly signposted.

    The car park is open from 7.00am-8.00pm from Monday to Saturday, and 9.00am-8.00pm on Sundays. If the Level 5 barrier is in place when you arrive, take a ticket and bring it to the hospital with you. The staff on Reception will validate it for free parking.

    Wheelchair users

    The shuttle bus is wheelchair accessible. Wheelchair users travelling in a vehicle with another driver can also be dropped off at Clatterbridge Cancer Centre – Liverpool before parking. We have staff and volunteers who will be happy to help you.

    Pick-up and drop-off

    There is a pick-up and drop-off area at the main entrance on Pembroke Place / West Derby Street. Vehicles can pull in to pick up / drop off but are not allowed to wait here.

    Cycling & public transport

    There are cycle racks outside the main entrance on Pembroke Place. Clatterbridge Cancer Centre – Liverpool is also well served by public transport. Visit merseytravel.gov.uk for more information.

    Arriving & checking-in for your appointment

    You will be greeted by our friendly staff and volunteers who will help you check in for your appointment. They will be happy to provide all the information you need. If you have any questions, just ask them.

    Facilities

    Food & drink

    Our café facility provided by the Blackburne House Bistro team is located on Level M1 serving hot and cold food and drinks. Vending machines can also be found on Level M1 for drinks and snacks.

    Toilets & changing facilities

    The main public toilets are on Level M1, including accessible toilets, baby change and infant feeding. There are also accessible toilets on every floor next to the public lifts. There is a Changing Places facility on Level M2.

    Friends, family & other visitors

    We currently have restrictions on visiting to reduce the risk of infection.
    Please check the Coronavirus Information page for the latest advice and restrictions.


    For more information:
    We hope this page has answered any questions you have about visiting Clatterbridge Cancer Centre – Liverpool for the first time. If you have any other questions, please call the number on your appointment letter. If you don’t have a letter, call 0151 556 5000.