(For treatment side effects and complications only)
Please do not attend our hospital sites if you (or a household member) have recently tested positive for COVID-19 or have symptoms of COVID-19.
If you are a patient and have tested positive for COVID-19, have a household member who has tested positive or have any further questions about COVID-19 in relation to your treatment or clinic appointment, please contact your specialist care team or our Hotline (0800 169 5555).
We continued providing cancer care right
throughout the pandemic. We know this was a worrying time and we can reassure
you that we are continuing to take every step to keep patients safe during their treatment
and ongoing care with us. If we have
asked you to attend hospital, it is very important that you continue coming to
Here are some of the measures in place to keep you
safe while we care for you:
To keep our patients and staff safe, we are limiting access to all our sites in line with
the national NHS guidance. Find out more about our current visiting policy and other
arrangements in place to support patients at this time
COVID-19 vaccines reduce the risk of catching the virus or becoming seriously unwell with it. Read more about COVID-19 vaccination for people on active cancer treatment.
Those people at highest risk of becoming seriously unwell if they catch COVID-19 may be offered targeted treatments to help their immune systems fight the virus. These treatments have been shown to reduce hospitalisations and the risk of death from COVID-19.
Many people with cancer will be eligible for these treatments if they have a positive PCR test for COVID-19. You can find out more about the treatments and eligible groups on this page of the NHS website.
Your GP should contact you to let you know if you are eligible. Our consultants and specialist teams may also inform you about this, especially if you are eligible and have only recently been diagnosed with cancer.
If you have any questions, please ask your specialist team.
People having certain types of cancer treatment and
people who have specific cancers are at high risk of getting seriously ill from
The links below provide more information about who
is at high risk of getting seriously ill from the virus. They also explain the extra steps
you can take to avoid catching it:
In addition to this, we recommend anyone with
cancer reduces their risk of infection:
Coronavirus (COVID-19) has had a huge impact on all our lives, especially those living with cancer, and it’s understandable that you may still have worries. Whether you would simply like a listening ear or have concerns about everyday things like shopping or about your finances and would like some practical advice, there is a range of support available.
The Cancer Support Worker team at The Clatterbridge Cancer Centre are here to provide support. They are available from Monday to Friday between 9am and 5pm. The team have a directory of services available if you need any additional support – it ranges from shopping delivery and telephone befriending to prescription collections.
Patients may be referred to a Cancer Support Worker by their doctor, nurse or radiographer. Patients can also refer themselves and get in touch with the team by calling 0151 556 5617.
The Cancer Information and Support Centre provides information, advice and practical and emotional support to anyone affected by cancer. There are centres in the reception areas at our Liverpool, Wirral and Aintree hospitals.
You can contact the team for support on 0151 318 8805 / 0151 556 5570 or email email@example.com
Alternatively, you can contact the National Macmillan Helpline on 0808 808 0000 (7 days a week, 8am-8pm) or visit their website https://www.macmillan.org
The Macmillan Welfare Benefits Service is also available to support patients at The Clatterbridge Cancer Centre. It offers confidential and comprehensive advice. A Macmillan Welfare Benefits Advisor can assist patients over the telephone to claim benefits they may be entitled to whilst undergoing cancer treatment. They can also offer support with filling in the necessary forms. The service is open Monday to Friday between 9am and 5pm. Patients can ask their doctor, nurse or radiographer to make a referral or can contact the advisers directly on 0151 556 5228.
Unfortunately our Headstrong Service is currently closed. However, the team at the Cancer Information and Support Centre are supporting patients who are experiencing hair loss due to cancer treatment and have a range of hats and scarves for sale. Their contact details are in the Cancer Information and Support Centre section above.
Macmillan Cancer Support's website has an in-depth section on coronavirus (COVID-19), with the latest coronavirus guidance for people with cancer and links to further information about the support available.
Located on the grounds of Clatterbridge Cancer Centre – Wirral, Maggie’s provides free practical, emotional and social support for people living with cancer. You can find full details on their website, including their current services and timetable . For the most up to date information, follow Maggies Wirral on Facebook.
If you are a patient and have any questions relating to COVID-19 and your cancer treatment or clinic appointment, please contact your specialist care team for advice or call our Hotline (0800 169 5555). They will advise you what to do.
Information on how to stay alert and what to do if you think you may have coronavirus has been published in a wide range of formats, including:
SignHealth BSL Videos
SignHealth, The Deaf Health Charity, have been
producing BSL briefing videos and other useful advice and guidance on COVID-19.
These videos can all be found here.
You may have some questions about COVID-19 and what it means for people receiving cancer care at The Clatterbridge Cancer Centre.
Visit our Frequently Asked Questions (FAQs) page for more information and advice.