(For treatment side effects and complications only)
Please do not attend our hospital sites if you have been in close contact with someone who has tested positive for coronavirus (COVID-19) or who has symptoms of COVID-19. If you are a patient at The Clatterbridge Cancer Centre, please call our COVID-19 helpline on 0151 318 8048 (9am-5pm, Mon-Fri) instead or contact your cancer care team. They will advise you what to do.
FAQs for patients and visitors in regards to Coronavirus (COVID-19) can be viewed here.
Our visitor policy remains unchanged - to keep our patients and staff safe we have restricted access to all our sites. More information is available here.
Information on support for patients during the coronavirus pandemic is available here.
Phlebotomy: We are running drop-in sessions for patients who were due to have bloods done in community phlebotomy clinics that are not taking place. Find out more.
If you are a patient and have any further questions regarding coronavirus in relation to your treatment or clinic appointment, please contact The Clatterbridge Cancer Centre COVID-19 Helpline: 0151 318 8048 (Monday – Friday, 9am – 5pm).
We know this is a worrying time for people and want to
reassure you that we are taking every step to keep patients safe during their
treatment and ongoing care with us. Many people with cancer fall into the ‘high
risk’ category for complications from coronavirus. Some types of cancer and
some types of cancer treatment can make people more vulnerable if they catch
coronavirus – their body finds it harder to fight infections. That means we
have made some changes to the way we care for patients to reduce the risks.
If we have asked you to attend hospital, it is very important that you come, even if you have been advised to stay at home and shield yourself. We will only ask you to come to hospital if it is essential for your healthcare. [Note: Do not attend hospital if you have symptoms of coronavirus – please call us and let us know so we can advise you.]
Steps we have taken to support patientsOur Medical Director, Dr Sheena Khanduri, explains what we are doing to support patients during the coronavirus pandemic in this video here.
Treatment during the pandemicWe do understand that patients who have agreed a treatment plan with their clinical team may be concerned about any changes. Your clinical team will discuss this with you and will be happy to answer any questions you have, so please do not hesitate to ask.
Cancer services currentlyWe have continued seeing and treating patients throughout the pandemic. Some treatments were paused for safety reasons at the start of the pandemic and have now restarted.
The Clatterbridge Cancer Centre is the main cancer centre for a population of 2.4m people. We are working closely with other hospitals to protect cancer care across Cheshire and Merseyside during the coronavirus pandemic - for example, through 'hubs' for diagnostics and surgery. Urgent cancer care has remained a priority for the NHS throughout. Oncologists, surgical teams and other specialists are working together to ensure that all patients receive the care and support they need.
On 27th June 2020, we also opened Liverpool’s first specialist cancer hospital, a major milestone which will significantly increase capacity for cancer patients from across Cheshire and Merseyside. The 11-storey hospital has state-of-the-art facilities for treating solid tumours and blood cancers, along with pioneering clinical trials of new treatments. The facilities include 110 single, en-suite inpatient bedrooms, radiotherapy, bone marrow transplant, a chemotherapy lounge with incredible views across the city a clinical decisions unit for assessing acutely unwell cancer patients, outpatients and daycase, clinical therapies, and a teenage and young adult unit.
People having certain types of cancer treatment and people who have specific cancers are at high risk of getting seriously ill from coronavirus. If you fall into this category, you will be contacted by the NHS.
The links below provide more information from the NHS and Public Health England about who is at high risk of getting seriously ill from coronavirus. They also explain the extra steps you can take to avoid catching it, including shielding yourself by staying at home:
The Government has recently announced they will be writing to people who may be at particularly high risk in line with new Local COVID Alert Levels with guidance to help support you take protective actions in your everyday life, while retaining as much normality as possible.
In addition to following the new rules set out by the Government for Liverpool City Region as it is placed into ‘very high’ local COVID Alert Level we recommend anyone with cancer can reduce their risk by:
Information on how to stay alert during the pandemic and what to do if you think you may have coronavirus has been published in a wide range of formats, including:
SignHealth, The Deaf Health Charity, have been producing BSL briefing videos following the daily government updates on coronavirus. They also have a large range of other useful advice and guidance on coronavirus. These videos can all be found here.
In order to keep our patients and staff safe during the coronavirus pandemic, we have restricted access to all our sites in line with the national NHS guidance:
We are sorry that we cannot allow visitors at this time and hope you will appreciate that we are doing it to keep people safe and reduce the risk of coronavirus transmission as far as possible. This is especially important for people with cancer and those caring for them.
The visitor page of this website has more information and will be updated as soon as there are any changes to our visiting policy.
For further help, support and guidance, please speak to the Nurse or team leader in charge.
If you have an appointment with us but are experiencing any symptoms of coronavirus – for example, a high temperature or persistent cough – please do not attend. Instead, call the number on your appointment letter to let us know so we can advise you.
Do not visit any of our sites if any of the following apply: