Information on Coronavirus for patients

FAQs for patients and visitors in regards to Coronavirus (COVID-19) can be viewed here.

If you have any further questions regarding coronavirus in relation to your cancer treatment or clinic appointment please contact The Clatterbridge Cancer Centre COVID-19 Helpline:

0151 318 8048 (Monday - Friday 9am – 5pm)


Visiting The Clatterbridge Cancer Centre

Due to the increasing number of cases of coronavirus across the UK, The Clatterbridge Cancer Centre is further restricting access to our sites in Wirral and Aintree, as well as our clinics around the region.

We kindly ask that anyone with symptoms of a fever and/or an acute onset of a continuous cough, or those patients who have tested positive for coronavirus, do not visit any of our sites.

Please see the Public Health England website for the latest advice.

Patients

Latest information: Updated at 5pm on Tuesday 31st March

Due to the increasing number of coronavirus cases across the UK, The Clatterbridge Cancer Centre is working to ensure the safety of our patients, whilst continuing to provide clinical services during the pandemic. Therefore, clinicians are reviewing all patient treatments (including chemotherapy, radiotherapy and immunotherapy) delivered at The Clatterbridge Cancer Centre and our other sites – this is in line with government and national advice.

Our patients fall within the ‘high risk’ category for complications from coronavirus, so we are assessing the risk versus benefit of treatment at this time. Patients should be aware that this may mean that their treatment is stopped or that new treatments are deferred.

Please be aware that we are now conducting the majority of patient appointments by telephone to minimise the risk to patients and staff, and reducing footfall within our sites.

Our Medical Director, Dr Sheena Khanduri, explains what we are doing, why it is so important, and how we are supporting patients with any queries or concerns about coronavirus in our latest video here.

Visitors

Latest information: Updated at 5pm on Tuesday 24th March

In order to keep our patients and staff safe during the coronavirus situation, we are further restricting access to all our sites with effect from Wednesday 25th March until further notice:

  • Only patients, staff and essential services (e.g. deliveries) are allowed into our buildings:
  • No family members/carers can accompany patients to their appointments.
  • No visitors are allowed on inpatient wards (other than very exceptional cases agreed with the ward).

This is in line with the national NHS guidance.

We are sorry that we cannot allow visitors at this time and hope you will appreciate that we are not taking these measures lightly – we are doing it to keep people safe and reduce the risk of coronavirus transmission as far as possible. This is especially important for people with cancer and those caring for them.

A full list of departments and their visitor policy can be found below. This will be updated as soon as there are any changes.

Outpatient Chemotherapy Appointments
We have several chemotherapy clinics located in hospitals throughout Cheshire and Merseyside as well as at Clatterbridge Cancer Centre - Wirral.

  • Delamere Ward (Clatterbridge Cancer Centre - Wirral) = No family members/carers can accompany patients to their appointments
  • Sulby Daycase Ward (Clatterbridge Cancer Centre - Wirral) = No family members/carers can accompany patients to their appointments
  • The Linda McCartney Centre (The Royal Liverpool University Hospital) = No family members/carers can accompany patients to their appointments
  • The Marina Dalglish Centre (Aintree University Hospital) = No family members/carers can accompany patients to their appointments
  • Halton General Hospital = No family members/carers can accompany patients to their appointments
  • Southport Hospital = Closed

Outpatient Clinics

  • Outpatients Department (Clatterbridge Cancer Centre - Wirral) = No family member/carer can accompany patients
  • Clinical Decisions Unit (Clatterbridge Cancer Centre - Wirral) = No family member/carer can accompany patients
  • The Linda McCartney Centre Outpatients Department (The Royal Liverpool University Hospital) = No family member/carer can accompany patients

Inpatient Wards

  • Mersey Ward (Clatterbridge Cancer Centre - Wirral) = No visitors
  • Conway Ward (Clatterbridge Cancer Centre - Wirral) = No visitors

Haemato-Oncology (The Royal Liverpool University Hospital)

  • Daycase Ward = No family members/carers can accompany patients to their appointments
  • Outpatient Department = No family members/carers can accompany patients to their appointments
  • Inpatient Wards = No visitors

Radiotherapy

  • Treatment Appointments at Clatterbridge Cancer Centre - Wirral = No family members/carers can accompany patients to their appointments
  • Planning Appointments at Clatterbridge Cancer Centre - Wirral = No family members/carers can accompany patients to their appointments
  • Treatment Appointments at Clatterbridge Cancer Centre - Aintree = No family members/carers can accompany patients to their appointments
  • Planning Appointments at Clatterbridge Cancer Centre - Aintree = No family members/carers can accompany patients to their appointments

Imaging

  • Appointment at Clatterbridge Cancer Centre - Wirral = No family members/carers can accompany patients to their appointments

For further help, support and guidance, please speak to the Nurse or team leader in charge.


SignHealth BSL Videos

SignHealth, The Deaf Health Charity, have been producing BSL videos following the daily government updates on coronavirus. These videos can all be found here.


We thank you for your understanding and would like to remind everyone to follow Public Health England's advice

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.