If you have any queries about the content of your letter, please ring The Macmillan Cancer Information and Support help line on 0151 556 5570 from 10.00am – 16.00pm Monday to Friday.
Alternatively, you can contact the PALS helpline on 0151 556 5203.
From 1st October 2018 all patients at The Clatterbridge Cancer Centre will be sent a copy of any letters sent by their consultant after a clinic appointment to their GP or other agencies involved in their care. We are committed to enabling patients choose if they would like to receive copies of clinicians’ letters about them. We hope that this information will help you to decide if you want to receive a copy of your letters, and you can also discuss it in more detail during your consultation with the doctor.
Only the patient, or in the case of a child, a parent/guardian can request to opt out of receiving copies of clinical letters, and you can change your mind at any time.
Further down this page there is a link to an Opt Out form if you prefer not to receive copies of these letters.
The information below may help you decide if you want to receive a copy of your letters and what to do if you choose not to. Should you decide not to receive copies, you can change your mind at any time.
The Department of Health has identified the following potential benefits:
Some considerations include:
If letters are not suitable, please inform us and we will endeavour to provide the information in another way, such as an audio recording, large print or a different language.
If you decide you want a copy of your clinical letters, you don’t need to do anything.
We will make every effort to ensure your confidentiality is maintained; however, we cannot be held responsible for postal service breaches of confidentiality where letters are misdirected and read by someone other than you.
Your letters can be sent to another address if you prefer, but you must let us know. Please contact your consultant’s secretary to change the address.
If you decide you do not want a copy of your letters, there are two options to opt out.
You can print out the opt out form on the last page of this information leaflet and return it to your consultant's secretary.
Or you can complete the electronic opt out form below. The form will be automatically sent to your medical team at The Clatterbridge Cancer Centre when you click opt out. You can change your mind at any time by contacting your consultant's secretary to opt back in to receiving copies of your clinical letters.