Accessing Medical Records (Subject Access Requests)

Data Protection laws gives you rights in respect of the personal information that we hold about you. These right include the right to request and see what information the Trust holds about you.

This includes information relating to health records, employment and training records – anything which is limited to you as a person whether as a patient, employee or partner to the hospital of any kind.

When making a request for any personal copies please specify the type of information you wish to be made available to you and enclose proof of identity – e.g. a formal document, a household bill (detailing your name and address), your driving license or your passport.

Under the Data Protection Act 2018 and General Data Protection Regulations we have 1 month to provide the information you ask for.

A subject access request can be made either verbally e.g. by telephone, face to face or in writing. We would suggest using our Subject Access Request Form , which ensures we have all the information we need when we receive your request. If you wish to make a Subject Access Request and you need some help, you can contact the number below. If you have recently made a Subject Access Request and are unhappy with any aspect of the way in which we are dealing with your request you should write to:

Assistant Service Manager

The Clatterbridge Cancer Centre NHS Foundation Trust
Clatterbridge Cancer Centre - Wirral
Clatterbridge Road
CH63 4JY

Tel: 0151 556 5834

Information Commissioner's Office

The Information Commissioner’s Office (ICO) is the regulator for current Data Protections Laws and offer independent advice and guidance on the law and personal data, including your rights and how to access your personal information.

Additionally, you have the right to complain to the Information Commissioner if you should ever be dissatisfied with the way the Trust has handled or shared your personal information:

The Information Commissioner's Office (ICO)
Wycliffe House
Water Lane

Tel: 0303 123 1113 or 01625 545745
Information Commissioner's Office website -

If you feel we have failed to disclose information without good reason you may also apply to a court for disclosure.

Further Information

If you have any questions regarding how we use your information, please contact the Trust's Data Protection Officer:

The Information Governance Manager
The Clatterbridge Cancer Centre NHS Foundation Trust
Clatterbridge Cancer Centre - Wirrral
Clatterbridge Road
CH63 4JY

Tel: (0151) 556 5844