(For treatment side effects and complications only)
has had a huge impact on all our lives, especially those living with cancer, and
it’s understandable that you may still have worries.
During the peak of the pandemic, the government advised those who were clinically extremely vulnerable to take extra precautions known as ‘shielding’. This advice changed from 1st August 2020 for England and will change for Wales from 16th August.
The government is advising that there is no requirement to shield at the moment in England. This is because the rates of transmission of coronavirus (COVID-19) in the community have fallen significantly.
We appreciate that this decision may raise some concerns and anxiety to our patients after shielding and being at home for several months. Whether you would simply like a listening ear or have concerns about everyday things like shopping or about your finances and would like some
practical advice, there is a range of support available.
The Cancer Support
Worker team at The Clatterbridge Cancer Centre are here to provide support during
these unprecedented times. They are available from Monday to Friday between 9am
and 5pm. The team have a directory of services available if you need any
additional support – it ranges from shopping delivery and telephone befriending
to prescription collections.
Patients may be referred to a Cancer Support Worker
by their doctor, nurse or radiographer. Patients can also refer themselves and get in touch with
the team by calling 0151 556 5617.
Cancer Information and Support Centre is available for information, advice and practical and emotional support to anyone
affected by cancer. There is a centre in the reception areas at our Liverpool, Wirral and Aintree hospitals operating on a rota basis during this time.
can telephone the team for support on 0151 556 5570 or email firstname.lastname@example.org
Welfare Benefits Service is also available to support patients at The
Clatterbridge Cancer Centre. It offers confidential and comprehensive advice. A
Macmillan Welfare Benefits Advisor can assist patients over the telephone to
claim benefits they may be entitled to whilst undergoing cancer treatment. They
can also offer support with filling in the necessary forms. The service is open
Monday to Friday between 9am and 5pm. Patients should ask their doctor, nurse
or radiographer to make a referral.
Headstrong Service is currently closed due to social distancing rules. However,
the team at the Macmillan Cancer Information and Support Centre are supporting patients who are
experiencing hair loss due to cancer treatment and have a range of hats and
scarves for sale.
on the grounds of Clatterbridge Cancer Centre – Wirral, Maggie’s provides free
practical, emotional and social support for people living with cancer. During
this time they are still here to support with benefits advice, specialist
nursing support and a range of courses and groups. To find out more click here. For the most up to date information, follow Maggie’s Merseyside on
If you are a
patient and have any questions regarding coronavirus in relation to your cancer
treatment or clinic appointment please call our COVID-19 Helpline on 0151 318
8048. The helpline is open Monday - Friday from 9am until 5pm.
Please note, if you
are unwell and need to contact us about your treatment and/or side effects
please contact The Clatterbridge Cancer Centre Hotline on 0800 169 5555. The
Clatterbridge Cancer Centre Hotline is open 24 hours a day.