NHS industrial action: Information for Clatterbridge patients

Posted 9th January 2023


Ambulance staff are taking industrial action on Wednesday 11th January and Monday 23rd January 2023.

Our appointments are going ahead as usual so please come to hospital as planned.

Ambulance patient transport services (PTS) for oncology are expected to continue on strike days:

  • This means your ambulance transport should continue as planned.
  • However, if you have been contacted to say your transport will not be available, please don't cancel your appointment with us. Instead, call us on the phone number in your appointment letter or text message so we can discuss alternative transport.
  • If your ambulance transport is running late on strike days, please do not worry. Come to the hospital anyway - we will do all we can to see you when you arrive.

If you have any queries or questions about ambulance patient transport services (PTS):

  • Contact your PTS provider directly
  • If you need further help, call the number on your appointment letter or text message from The Clatterbridge Cancer Centre

If you need urgent advice / care

Our Hotline team is available 24/7 – including the strike days – on 0800 169 5555 for anyone who is currently being treated at The Clatterbridge Cancer Centre or who completed treatment in the last six weeks and who needs urgent care or advice (e.g. due to treatment side-effects).

For general health advice and queries - including an online symptom checker - visit 111 online (111.nhs.uk)

Call 999 if it is a life-threatening emergency.

Royal College of Nursing

The Clatterbridge Cancer Centre is not one of the organisations selected for strike action by the Royal College of Nursing (RCN) on 18th and 19th January 2023.

Our appointments are going ahead on those days so please come to hospital as planned unless we have contacted you to say otherwise.