(For treatment side effects and complications only)
Policies and Procedures Relating to the conduct of Business and the Provision of Services
Policies and Procedures Relating to Human Resources (including Race, Disability, Age and Gender, Equal Opportunities)
Policies and Procedures Relating to Recruitment and Employment
Where possible, codes of practice, memoranda of understanding and similar information will be included.
Standing Financial Procedures
Complaints and Other Customer Service Policies and Procedures
This section will include information on our standards for providing services to our patients.
Data Protection/Information Governance/Caldicott Guardian
This section will include, where possible, information security policies, records retention, destruction and archive policies, data protection and confidentiality policies.
This section will include details of any statutory charging regimes.